Privacy Policy

This Privacy Policy explains how AAA Engineering & Test Lab (“AAA,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal data when you visit our website, request a quote, contact us, subscribe to communications, or otherwise interact with us.

This policy applies to business users, customers, prospective customers, suppliers, and website visitors, including individuals located in the United States, the European Economic Area (EEA), the United Kingdom (UK), and other jurisdictions where our website may be accessed.

1. Personal Data We Collect

We collect information for specific business, operational, legal, and marketing purposes.

A. Contact Data

Examples include:

Name
Professional email address
Phone number
Company name
Job title or professional role
Business address

We use this information to respond to Requests for Quote (RFQs), contact form submissions, service inquiries, and customer communications.

B. Business Inquiry and Transaction Data

Examples include:

Part numbers
Quantities
Lot/date codes
Testing requirements
Requested services
RFQ details
Project details
Information submitted through website forms, email, phone, or other business communications

We use this information to evaluate requests, generate quotations, provide testing and engineering services, manage customer relationships, and maintain business records.

Please do not submit classified, export-restricted, controlled, proprietary, or sensitive technical information through website forms unless you are authorized to do so and the submission is appropriate for the requested service.

C. Website, Analytics, and Device Data

Examples include:

IP address
Browser type
Device type
Operating system
Pages visited
Referring website or advertising source
Approximate location
Cookie identifiers
Website interaction data
Form interaction data
Advertising click or campaign information

We use this information to operate and improve our website, diagnose technical issues, understand website activity, measure marketing performance, and improve the relevance of our communications and services.

D. Legal and Compliance Data

We may collect and use information necessary to comply with legal, regulatory, contractual, quality, export-control, restricted-party screening, and security obligations.

2. How We Use Personal Data

We may use personal data to:

Respond to RFQs, service inquiries, and contact requests.
Provide testing, analysis, engineering, and related services.
Generate and deliver quotations.
Communicate with customers, prospective customers, and business contacts.
Manage customer relationships, service delivery, quality records, and business operations.
Support contractual, regulatory, legal, quality, export-control, and restricted-party screening obligations.
Operate, maintain, secure, and improve our website.
Understand how visitors interact with our website.
Measure the performance of advertising and marketing campaigns.
Determine whether an interaction with an advertisement resulted in a quote request, form submission, phone call, newsletter signup, or other business inquiry.
Send relevant B2B marketing communications, subject to applicable opt-out rights.
Protect against fraud, misuse, unauthorized access, security incidents, and unlawful activity.

3. Legal Bases for EEA and UK Processing

Where the General Data Protection Regulation (GDPR), UK GDPR, or similar laws apply, we rely on the following legal bases:

Responding to RFQs, contact requests, and service inquiries
Legal basis: Performance of a contract or steps necessary to enter into a contract.

Generating quotes and providing services
Legal basis: Performance of a contract.

Maintaining business, quality, and customer records
Legal basis: Legitimate interests and/or legal obligation.

Operating and securing the website
Legal basis: Legitimate interests.

Complying with export-control, regulatory, and legal obligations
Legal basis: Legal obligation.

Sending relevant B2B marketing communications
Legal basis: Legitimate interests, subject to opt-out rights.

Placing non-essential cookies or similar technologies

Legal basis: Consent, where required.

When required by law, we will only place non-essential cookies on your device after you have provided consent through our cookie banner or similar consent mechanism.

If you decline non-essential cookies, we will use only cookies necessary to operate the website and remember your privacy preference.

You may also manage cookies through your browser settings. Blocking some cookies may affect website functionality.

6. Analytics and Advertising Tools

We may use third-party service providers such as Google, LinkedIn, HubSpot, and other analytics, advertising, customer relationship management, email, hosting, security, and website technology providers.

These providers may process information such as IP address, browser and device information, pages visited, referral source, cookie identifiers, advertising click information, form interaction data, and related usage data.

We do not sell personal data for money. However, certain analytics, advertising, or conversion-measurement technologies may be considered a “sale,” “sharing,” or targeted advertising under some privacy laws. Where required, you may opt out through our cookie banner, browser controls, recognized privacy signals, or by contacting us.

7. Disclosure of Information

We may disclose information to:

Service providers that help us operate our website, marketing, analytics, customer relationship management, email, hosting, security, and business systems.
Vendors, subcontractors, or partners involved in responding to or fulfilling your request.
Manufacturers or technical parties where necessary to support a quote, service request, or customer requirement.
Government, regulatory, legal, or compliance authorities where required.
Parties involved in export-control, restricted-party, quality, contractual, or legal review.
Professional advisors, including attorneys, auditors, insurers, and consultants.
Successors or assigns in connection with a merger, acquisition, restructuring, or business transfer.

We require service providers to use information only as needed to provide services to us and to protect that information appropriately.

8. California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, including the right to:

Know what personal information we collect, use, disclose, sell, or share.
Request access to personal information.
Request deletion of personal information, subject to legal exceptions.
Request correction of inaccurate personal information.
Opt out of the sale or sharing of personal information.
Limit the use of sensitive personal information, where applicable.
Not be discriminated against for exercising privacy rights.

To exercise these rights, contact us at:

Email: [email protected]
Subject Line: California Privacy Request

We may need to verify your identity before fulfilling a request. Authorized agents may submit requests where permitted by law.

9. Do Not Sell or Share My Personal Information

We do not sell personal information for money.

If our use of analytics, advertising, or conversion-measurement technologies is considered a sale or sharing under applicable law, you may opt out by declining non-essential cookies through our cookie banner or by contacting us.

10. Global Privacy Control

Where required by applicable law, we will treat recognized browser-based opt-out preference signals, such as Global Privacy Control, as a request to opt out of sale or sharing for that browser or device.

11. EEA and UK Data Protection Rights

If you are located in the EEA or UK, you may have the following rights regarding your personal data:

Right to access personal data we hold about you.
Right to request correction of inaccurate or incomplete personal data.
Right to request deletion of personal data, subject to legal exceptions.
Right to request restriction of processing.
Right to object to processing, including direct marketing.
Right to data portability, where applicable.
Right to withdraw consent where processing is based on consent.
Right to lodge a complaint with a supervisory authority.

To exercise these rights, contact us at:

Email: [email protected]
Subject Line: GDPR Data Rights Request or Marketing Opt-Out

12. Email Communications

If you subscribe to email announcements or otherwise request communications from us, we may use your contact information to send relevant updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us.

We may still send transactional, service-related, legal, or administrative communications where necessary.

13. Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including customer service, quote management, service delivery, quality records, legal, contractual, regulatory, accounting, export-control, security, and business requirements.

Retention periods may vary depending on the type of information and applicable obligations.

14. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, use, disclosure, alteration, or destruction.

No website, network, or storage system can be guaranteed to be completely secure. You are welcome to communicate sensitive information directly with your AAA Engineering & Test Lab representative by phone or another appropriate method.

15. Third-Party Links

Our website may link to third-party websites, platforms, or services. We are not responsible for the privacy practices, security, or content of those third parties.

16. Children’s Privacy

Our website and services are intended for business users and are not directed to children under 16. We do not knowingly collect personal information from children.

17. International Visitors

If you access our website from outside the United States, your information may be processed in the United States or other locations where our service providers operate. Privacy laws may differ from those in your jurisdiction.

18. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page.

19. Contact Us

For privacy questions, data rights requests, or marketing opt-outs, contact:

AAA Engineering & Test Lab
2320 Commerce Park Drive NE, Suite G
Palm Bay, FL 32905
Phone: (321) 765-6331
Toll Free: (877) 369-6547
Email: [email protected]